Imagine government services that feel as smooth as your favorite online shopping experience – simple to use and predictive of your needs. By focusing on customer experience (CX), agencies are moving closer to that vision. Join us for a dynamic panel discussion exploring the potential of hyper-personalization to transform government-constituent interactions.
Learning Objectives:
5:00 - 5:30 PM | Doors Open and Bar Service Open
5:30 - 6:15 PM | Welcome & Fireside Chat
Panelists
More speakers coming soon!
Moderator
Martha Dorris, Founder and Chief Executive Officer, Dorris Consulting International
6:15 - 8:00 PM | Networking & Social Hour (light refreshments)
The CGI Innovation Center
Metro Station: Ballston-MU station
Parking: Available in the building garage level P3
Guide to CGI Innovation Building, parking information, and walking directions.
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